Need some help?

Take a look at our short 'How To' video guides for help purchasing tickets and managing your profile at

Guide to Buying Tickets

Find out how to create a new account at and how to buy tickets online.


Editing your Details

If you would like to update your contact details or marketing preferences, find out how you can do this at


Friends & Family (allocating tickets to individual supporters)

Using the Friends & Family tool to ensure that tickets are allocated to individual supporters means that you can ensure the correct loyalty points are earned for every ticket purchased. This will assist friends and family that you are buying tickets for to qualify for priority windows for future games. Find out how to link Friends and Family to your account here



If you need any further assistance please call the Ticket Office on 0121 227 2227 or email


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