How To Purchase

Purchase online at
Pay by credit/debit card, open 24 hours per day, 7 days a week, delivery options include Print @ home, Royal mail, Match day collection at East Stand Ticket Office. There is a booking fee of £1.25 per ticket when purchasing online.

Purchase by telephone on 0121 227 2227, lines are open Mon, Tues, Thus , Fri & Sat from 9am, Weds from 10am. Lines Close Mon, Tues, Weds, Thurs, Fri at 4.45pm and Sat 12 noon. Delivery options include Print @ home, royal mail, Match day collection at East Stand Ticket Office with your booking reference number.

Purchase in Person at the East Stand Ticket office Monday, Tues, Thursday and Friday 9am - 5pm, Wednesday 10am - 5pm, Saturday non match day 9am - 12 noon, Saturday match day 9am 3.45 & 4.50-5.15pm. Sunday non match day closed, match day 9am until kick-off.


The Hawthorns,
West Bromwich,
West Midlands,
B71 4LF

When to Book

Please see our ticket sale date information for all home & away match sales.
Note: Sale dates may change from time to time as and when necessary.
All match tickets are available in the first instance on line approximately 4 weeks in advance of the game, thereafter subject to availability by telephone or in person at the East Stand Ticket Office.
All ticket sales commence on-line from 9am on the dates stated. Ticket Office sales In Person & Telephone commence from 9am Mon, Tues, Thurs, Fri, Sat and from 10 am Weds.

No tickets can be sold prior to the advertised periods of sale.

General Sale tickets are open to new visitors or any home or neutral supporters who do not have a current Season Ticket or Membership.

It is recommended that you book in advance, rather than purchasing tickets on the day of the game, as they often sell out.

Home Ticket Options

Adult 23 - 64 years

Junior Under 18 years

Young Person 22 years and under

Senior 65 years and over

Disabled Supporters Medium to high level DLA/PIP, BD8, attendance allowance

Friends and Family

Friends and Family is the most efficient way of buying tickets for others. By linking their accounts with yours you can easily allocate tickets to others' supporter accounts so they receive the loyalty points that they are entitled to, which is particularly important for high-demand fixtures. By not allocating ticket purchases to supporter accounts you may potentially miss out on a ticket priority window as your account will not show that you have attended the correct amount of games. For help on setting up your Friends and Family please speak to the Ticket Office.


Loyalty Points

Loyalty Points are used to track supporters' dedication following WBA to all their matches both home and away.

How will this benefit supporters?

When tickets go on sale for popular games where demand is likely to exceed supply supporters with the most loyalty points will be able to purchase tickets first. Therefore attending more matches home and away means greater chance to attend the games with a limited allocation.

As a Season Ticket Holder do I automatically get all loyalty points for all home matches?

As a Season Ticket Holder you will automatically receive all Loyalty Points for all Barclays Premier League Home matches. Please note you will not receive them up front but will receive them after each match is played. You will only receive points for home cup matches if you bought a ticket for the match under your client reference number and the match has been played.

How will I know how many points are required to attend a match?

The Ticket Office will decide in advance how many points are required to apply, not many matches will be subject to a minimum point level it will depend on the anticipated demand along with allocation received. Minimum points required will be advertised with any fixture sale date information that will continue to be found by calling the Ticket Line and on the official website.

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